Boston, MA. 2003-2005
Responsible for maintenance and development of IT infrastructure for video game production studio with approximately 30 employees.
Designed and maintained Linux-based corporate intranet consisting of inter-office Wiki, multimedia forums, etc. to support needs of game development teams. Developed requirements and managed development for company's website projects. Wrote briefing documents to secure website project funding from Australian Capital Territory government. Built and maintained online store for company's direct-sales strategy, based on Red Hat Enterprise Linux. Worked with department leads and Operations Manager to develop comprehensive IT budget.
Built, upgraded, configured, and repaired desktops and servers. Diagnosed and fixed PC and network problems. Maintained technical support contracts and corresponded with technical support services to resolve problems. Managed software licenses and purchasing. Maintained hardware supply inventory. Managed email server, mailing list, user accounts, and other applications on Windows Server 2003. Monitored traffic and general health of internet connection and inter-office VPN. Ran daily tape backup. Managed phone and voicemail system. Maintained antivirus system.
Assisted General Manager with appointment scheduling, contacts, travel arrangements, and correspondence. Maintained vendor relationships and correspondence. Maintained office supplies. Managed amenities and office party planning/catering. Managed facilities issues and worked with building owner to resolve problems. Made travel arrangements for employees and visitors. Managed accounts payable, accounts receivable, and basic bookkeeping. Managed health/dental insurance enrollments. Assisted company accountants with various accounting-related tasks. Managed shipping and receiving. General support for Operations Manager's projects.
Worcester, MA. Spring 2003.
Worked as part of Software Quality Assurance team for Municipal Medicaid's web-based School Based Claiming application. Executed and revised (where necessary) written test plans to exercise functionality and test correct behavior of the application. Reported issues on the project's bug tracking system and communicated with developers to coordinate fixes and appropriate re-testing.
Northboro, MA, 1999-2002
Web Developer. Designed and implemented web sites for local businesses and musicians as well as some e-commerce sites. Communicated with clients on a daily basis to help refine look, function, and content of sites. Used PHP and mySQL, running in a UNIX environment, to build database-driven pages with HTML and Javascript. Helped train new employees in company's deployed technology (Linux, PHP, etc.) Assembly, installation, configuration, and troubleshooting of company's Windows and Linux workstations.
Lowell, MA, 2001.
Teaching Assistant. Responsible for grading assignments and exams in large undergraduate C programming course.
Worcester, MA, Fall 2000 – Spring 2001.
Tutor. Fall semester: tutored small groups of students in undergraduate computer science subjects (Data Structures, Advanced C Programming.)
Spring semester: tutored a group of about 15 students enrolled in the department's Computability Theory course (a.k.a. Automata and Formal Languages) in a classroom setting. Was responsible for preparing handouts, checking students' answers, explaining theorems, and doing problems on the board.
Lowell, MA.
Graduate study and teaching assistantship in computer science. 2001.
Worcester, MA.
Bachelor of Science in Computer Science with minor in Mathematics, Undergraduate study 1999-2001.
Academic Major Award in Computer Science Worcester State College, Spring 2001.
Framingham, MA. Undergraduate study in computer science. 1997-1998.
Excellent written and verbal communication ability. GNU Linux/UNIX environment. GNU Emacs, Emacs Lisp, Bash shell, X Window System. TeX/LaTeX document preparation system. PHP, mySQL, HTML, GIMP image editor. C programming language. VNC, SSH, Wiki.
David O'Toole dto@gnu.org
Date: 2008/01/15 11:51:29 AM